Privacy Policy

Last updated: 21 April 2025

This Privacy Policy describes how Prime Start Capital Limited ("we", "our", or "us") collects, uses, and protects your personal information when you visit or interact with our website, https://www.primestart.capital, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Prime Start Capital Limited
Company No: [Insert Company Number]
Registered Address: 2nd Floor, Berkeley Square House, Berkeley Square, London W1J 6BD
Email: hello@primestart.ai

We operate under the trading name Prime Start AI, offering AI automation and offshore execution services to fast-growing startups.

2. Data We Collect

We collect the following categories of data:

a) Personal Information You Provide

When you:

• Fill out contact or onboarding forms
  
• Book a free audit
  
• Sign up for newsletters or resources
  
• Communicate with us directly
  

We may collect:

• Full name
  
• Email address
  
• Phone number
  
• Company name
  
• Job title
  
• Inquiry details
  
• Any additional information voluntarily provided
  

b) Usage Data (Automatically Collected)

When you use our site, we automatically collect:

• IP address
  
• Browser type and version
  
• Device type
  
• Pages visited and time spent
  
• Referring URLs
  
• Clicks, scrolls, and other user behaviours
  
• Access timestamps
  

c) Cookies & Tracking Technologies

We use cookies and similar tracking tools (e.g. tags, pixels) to:

• Ensure website functionality
  
• Analyse site usage
  
• Personalise your experience
  
• Track marketing performance
  

You can disable cookies in your browser settings, though some parts of our site may not function properly.

3. How We Use Your Data

We use your data to:

• Provide and improve our services
  
• Respond to your inquiries or requests
  
• Run AI audits and propose solutions
  
• Maintain and manage client relationships
  
• Send relevant marketing (you may opt out anytime)
  
• Comply with legal obligations
  
• Analyse site and business performance
  
• Support business development (e.g. partnerships, M&A)
  

We do not sell or rent your personal data.

4. Legal Bases for Processing

We process your personal data on the following lawful bases:

• Consent (e.g. when you subscribe to a newsletter)
  
• Contract (e.g. when we provide a service)
  
• Legitimate interests (e.g. improving our services, marketing)
  
• Legal obligation (e.g. complying with tax or regulatory law)
  

5. Who We Share Data With

We may share your data with:

• Trusted service providers (e.g. CRM, analytics, cloud hosting)
  
• Marketing platforms (e.g. newsletter or email campaign tools)
  
• Affiliates and partners involved in service delivery
  
• Legal and regulatory authorities where required
  
• Buyers/investors in the event of a business transfer or restructure
  

We ensure all third parties follow data protection laws and only access data for specific, authorised purposes.

6. International Transfers

Some of our tools and providers may process your data outside the UK (e.g. US or EU). Where this occurs, we ensure:

• Data is only transferred where permitted by law
  
• Adequate safeguards (e.g. UK Addendum to Standard Contractual Clauses) are in place
  

7. How Long We Keep Your Data

We retain personal data:

• Only for as long as necessary for the original purpose
  
• To comply with legal obligations
  
• For the duration of any contract or engagement
  
• Until you withdraw consent (for marketing data)
  

When no longer needed, we securely delete or anonymise your data.

8. Your Rights

You have the right to:

• Access your data
  
• Correct inaccurate data
  
• Delete your data ("right to be forgotten")
  
• Object to or restrict processing
  
• Withdraw consent (where applicable)
  
• Port your data to another provider
  

To exercise your rights, email us at hello@primestart.ai. We aim to respond within 30 days.

If you are unsatisfied, you may also lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/ 

9. Data Security

We take appropriate technical and organisational steps to protect your data, including:

• Secure servers and encrypted systems
  
• Role-based access controls
  
• Internal policies on data handling and retention
  

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from anyone under this age. If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. We recommend reviewing their policies separately before submitting any personal data.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We may notify you via email if material changes are made.

13. Contact Us

For questions or requests related to your data:

📧 hello@primestart.ai
📍 Prime Start Capital Limited
2nd Floor, Berkeley Square House
Berkeley Square, London W1J 6BD
🌐 https://www.primestart.capital